This is a privacy policy for Roydene (otherwise referred to as "we", "our" "us" or "Roydene" ), a company registered in Northern Ireland.

Keeping your information safe
We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

Our Privacy Policy, together with our terms and conditions, set out how we collect personal information from you, or how you provide us with personal information, which will be processed by us.

How we collect and use the information we receive from you
Without limitation, any of the following Data may be collected by this website from time to time without user submission;

IP address (automatically collected), web browser type and version (automatically collected), operating system (automatically collected), a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)

Any personal Data you submit will be retained by Roydene for 5 years .

When you place an order, we need to know certain information. To fulfil orders we need to know your name, e-mail address, telephone number and full delivery address and billing address. We store this information securely so that it makes your online shopping quick, and effective. It also allows us to contact you should anything untoward happen with your order.

If you place an order for goods our third party payment provider may require additional personal information in order to process such payment (e.g. your home address, credit/debit card details, telephone number). Please note that this information is not collected or stored by us. The relevant third party payment provider should set out the terms on which they are collecting such data at the time you make the payment.

We strongly recommend that you do not email an order to us containing credit card information, because most email is sent un-encrypted and so is not secure.

 By submitting this information via our website, this is considered your consent for us to use your personal information in accordance with our privacy policy (which may be amended from time to time).

How we use your information
Your personal information will then be used by us (including our: employees; agents; subcontractors; members of our group; resellers) to provide you with the goods you ordered and from time to time to communicate with you on any matter relating to the provision of the goods

Please note that we and our resellers may also use the information you provide to us for the following purposes:

·       to monitor website usage and provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual;

·       to support, improve and develop our business in general;

·       to contact you for your views on our website, our services and our business in general; and/or

·       to provide you with updates to our services, any special or new services, developments to our website or any policies (including our Privacy Policy) displayed on our website, and any other matter we think may be of interest to you.

If you would prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by sending an email to john.reynolds@roydene.com

 You have the right to ask us not to process your personal data for marketing purposes.

We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law. This does not include any affiliates and / or other companies within our group.

Roydene may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing.  The providers of such services do have access to certain personal Data provided by Users of this Website.

Any Data used by such parties is used only to the extent required by them to perform the services that Roydene requests.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998. 

How safe is your information?
Protecting your security and privacy is extremely important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Act 1998. Our website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.

Please note that we may need to disclose your personal information where we:

·  are under a legal duty to comply with any legal obligation or in order to enforce or apply our terms and conditions; or

· need to disclose it to protect our rights, property or safety of our customers or others, including the exchange of information with other companies, organisations and/or governmental bodies for the purposes of fraud protection and credit risk reduction.

Cookies
·       Important information about "cookies"

·       A cookie is a small piece of information which is automatically created by our website on your computer. Please note that cookies are harmless to your computer. Cookies are a useful way of remembering the choices you have previously made while visiting our website.

·       We will take your continued use of our website as your consent to our use of cookies as described in this document.

·       If you don't want us to use cookies when you use our website, you can adjust your internet browser settings not to accept cookies. Your web browser's help function should tell you how to do this. Alternatively, you can find information about how to do this for all the commonly used internet browsers on the website: http://www.aboutcookies.org/default.aspx. This website will also explain how you can delete cookies which are already stored on your device.

·       Please note that if you set your computer to not accept cookies, there may be certain features/areas on our website that you may not be able to use. It may be necessary to have cookies enabled in order to purchase good from the Website.

Consent
By using our web site, you consent to the collection and use of this information by Roydene. If we decide to change our privacy policy at any time, we will post those changes on this page so you are always aware of what information we collect and how we use it.

If for whatever reason you feel that Roydene has not adhered to the principles as stated above or you have any further queries or comments on our Privacy Policy, please send us an email to john.reynolds@roydene.com, please contact us.

If you wish to makes changes to, or see the information we hold on you, please let us know by emailing us on john.reynolds@roydene.com. Please note that we are entitled to charge an administration fee of £10.00 to meet the cost of providing you with the information we hold on you. We will respond to your request within 40 days of the date we received your request.

Third party websites
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. This privacy policy applies solely to information collected on our website and does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites. Users are advised to read the privacy policy or statement of other websites prior to using them. 

Changes of Business Ownership and Control
Roydene may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Roydene.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data

In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. 

Your Right to Withhold Information
You may access the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data. 

Changes to this Policy
Roydene reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.